Help!

Need help? Our friendly sales and support staff is here for you. Call us at 888-558-4678.

support_tech

Hosting With Us - Powered by Kayako SupportSuite Help Desk Software
Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
  If I cancel before the end of my hosting term, do I get a refund?
 You may request a refund for any unused months that you have prepaid for. However, there are no refunds for unused portions of the month.
 How do I make a payment?
 Your subscription payments being paid by credit card or Paypal are automatic.If you have an unpaid invoice for a product or service that you would like to pay, you may pay the invo
  When do you bill my credit card for automatic payments?
 Your card is billed for any reoccurring charges on the day before the due date. Our billing cycle is by the calendar day. If your payment is a 30 day payment, and you signed up on the 12th, your payments will be due on the 12th of the month, and automatic
  How do I update my credit card information?
 Log into Client AreaClick on 'My Details'Click on 'Change Credit Card Details'
 How do I cancel my services?
 To cancel your hosting service:Log into your account.Click on 'My Hosting Packages'Click on 'View Details'Click on 'Request Cancelation'You acco
  What payment methods do you accept?
 Currently, Hosting With Us accepts Visa, Mastercard, Discover, American Express, and Paypal.
  Is there a minimum time period or commitment?
 We have monthly billing cycles available for all our hosting packages. However those choosing mail in payments will have to pay for their service in 3,6, or 12 month increments.
 Back

Help Desk Software by Kayako SupportSuite v3.70.01

Powered by WHMCompleteSolution